24/7 NOC Management Services

Server monitoring facilitates rapid detection of protocol failures, services failures, process failures, and network and server outages – increasing availability across your infrastructure and critical systems. Nagios NOC Management Services can be added per server for a flat rate of $50.00 per month and provides the following benefits:

Cloud Support Service Pricing
Support DescriptionTypeMonthly Cost
(Per VM)
Minimum commitment
Standard support, 24/7 live support, Self-Service Portal, Dedicated Account ManagerStandard SupportIncluded
NOC Services / Monitoring, 24/7, Self Service Portal, Dedicated Account Managers, Ongoing Consulting; Migration Services, Cloud Architects, Solutions Specialist onNOC/Monitor$50.006 months
Standard + NOC/Monitor + OS & Services TroubleshootingPro Managed$79.0012 months
Standard + NOC/ Monitor + OS & Service Troubleshooting + Pro Managed + ProactivePremium Managed$179.0012 months


GNS Managed Services
Ping/ICMP Monitoring
Protocol Monitoring (HTTP, SMTP, TCP, UDP, etc.)
OS Monitoring (CPU, RAM, Disk Space, etc.)
Web Monitoring (Page Result/String Search)
Custom Monitoring (up to 10/server)
Application Monitoring
SNMP Hardware Monitoring
Email/SMS Alerting
Phone Call by NOC Alerting
NOC Proactive Troubleshooting
Technical Support
Firewall and Networking Management
OS & Services and Troubleshooting
Operating System Updates (Upon Request)
Backups and Restore Administration
DNS Setup & Management
Database Setup & Administration
Application Support for MySQL, MSSQL, PostgreSQL, MongoDB, Redis, Memcached
Database High Availability Setup & Management
Load Balancing Management
Server Resources Performance Metrics
Server Network Reporting
Server Availability Reports
Services Availability Reports
Application Management
Applications/Services Installation and Configuration
Applications/Services Updates
Applications/Services Custom Build
Pro Managed Supported Applications/Services:
Apache Web Server, NGINX,  IIS, LightSpeed,
PHP, .NET, node.js,
bind, MSDNS,
sendmail, exim, MailEnable,
mySQL, MSSQL, MongoDB, PostgreSQL, memcached, redis,
HAProxy, Docker Containers Runtime,
cPanel/WHM, DirectAdmin, WebSitePanel,
Microsoft Windows Server Build-in Services: Active Directory, Remote Desktop Services.

Premium and DevOps Managed Supported Applications/Services:
All applications/services in Pro Managed and:
Apache Tomcat, Rancher, Docker Containers Configuration/Compose,
Microsoft Windows Server Build-in Services: Group Policy, Remote Desktop Gateway.
Microsoft Exchange Standard and Enterprise.

SLA & Support Reference
24/7 NOC Support
Business Hours Advanced Technical Support
24/7 Advanced Technical Support
Critical Incident Maximum Ticket Response Time1 HOUR1 HOUR30 MIN15 MIN
Critical Incident Maximum Phone Response Time1 HOUR1 HOURIMMEDIATEIMMEDIATE
Dedicated Technical Staff Team
Email Ticketing System